Weifang Donho Machinery Co.,Ltd

Donho Group is a professional supplier for CNC solution, Integrate R&D, manufacturing, marketing, shipping and export services. Our main production are CNC router, CNC co2 laser cutting machine, CNC fiber laser marking machine, CNC fiber laser cutting machine, CNC plasma cutting machine and related parts. All these machines are widely applied in Furniture Industry, Advertisement Industry, Decoration Industry, Crafts Industry, Mold Industry, Musical Instruments Industry, Seal Industry and other Industries.

We focus on provide professional solution and strictly control product quality. We monitor every details from parts purchasing to manufacturing, from machine testing to shipping. Designed to provide you with reliable product quality and friendly service. We have gained good evaluation from our clients in USA, German, France, the Netherlands, Korea, Russia, Australia, Japan etc more than 50 countries.

Welcome to us, and you will never regret it.

Pre-sale service:

1. Clarifying customer needs, including customer product information, and processing materials information etc;

2. Providing professional advice and preliminary customized solutions according to customer needs;

3. Making samples, using clients materials to make samples for proofing;

4. Further adjust the solutions according to the proofing results and customer needs, and determining the solutions.

In-sale service:

1. Reporting production progress and production status to customers in a timely manner;

2. Provide mechanical test photos and videos for customer confirmation and make final adjustments based on customer feedback.

After-sale service:

1) Two year’s warranty. We will provide all cnc router with 2 years warranty except for the consumption. During the warranty, we will provide new replaced parts for free.

We provide quality guarantee for two years, we will replace your damage parts for free during the guarantee period;

2) Technical support for ever. We will provide you technical consultancy services for free;

3) Software updating for whole life. We will provide you software updating service for free;

4) Overseas service. Our engineer could provide you on-site service if necessary;

5) Remote service. We could provide you romete service through skype, QQ, whats app, email etc 24 hours, 7days, 12 months;

6) Vedio manul with machine. We will provide you vedio manul to help you to know our machine better.